How We Work
We have learned that a clear focus on the client is the most successful approach in business today. After all, we want to see our clients return for new commissions. We believe that maintaining a long-term relation with clients requires:
- Having a genuine understanding of what the client wants
- Offering a consistently high quality
- Providing a solution-oriented and fast service
- Keeping to agreements
- Ensuring value for money
- Doing more than asked
The 3D in 3DFM stands for depth (or three-dimensional working and thinking). Nearly everyone in the industry can do what a client asks (2D).
We strive to go further and deeper, supplying real added value, getting to know you and your company, and helping make your company even more successful.
This makes us far more than a good supplier alone - 3DFM is also a great partner, focused on in-depth business relationships.
The ability to listen has a crucial role in realising a successful end product, and we believe that the input determines the output. We would therefore like to discuss together the goals of your company, intended capacity, ease of use, competences on the work floor and the latest market developments.
But we also need to read between the lines. To do so it is essential to have insight into the work floor, know what's going on, and understand how to enable your operators to work more comfortably and efficiently.
To ensure the right machinery is in the right place with the right people, we therefore like to talk to both management and the operators on the work floor.